Legal Disclaimer

Payment Policy:

DROWsports accepts the following payment methods through our secure online website.

• Credit Cards (Visa, MasterCard, American Express or Discover) shipping address must match billing address. WE ONLY SHIP TO THE BILLING ADDRESS OF THE CREDIT CARD.
• DROWsports Paypal Address: DROWsports@gmail.com
  Note: We only accept Paypal payments from VERFIED accounts with CONFIRMED shipping address.
• Paypal payment is due within the same time period of the order. If paypal payment is not received with order, the order will be cancel.
• International Orders: DROWsports will ONLY accept Paypal. PayPal payment must be listed as a Seller Protection Policy 'Eligible' on the transaction details page and must be a CONFIRMED address. Payments will be accepted in U.S. currency only.
• We do not accept International Credit Cards.

Note: All engine modification components, except those that are exempt, have been designed and are intended for off-highway application.

• It is the User/Buyer's responsibility to know their local City and State Laws.
• Violation of such laws may subject the owner or user to a fine or penalty. Installation of aftermarket part may void the warranty coverage, if any, on your vehicle.
• User/Buyer assumes all costs and risks associated with any aftermarket parts.

Shipping Policy:

Orders will be process and ship within 1-3 business days of being received. In cases where an item is out of stock, on backorder or on special order, DROWsports will notify customer via email with an approximate ETA.

• Transit time for US Continental Shipment: 1-5 business days
• Transit time for International Shipment: 5-14 business days

Shortage / Damage Packages:

If you receive parts damaged by the Shipping Carrier, you must contact DROWsports within 24 hours or a claim cannot be filed.

• All packing material with the original shipping carton must be keep with the item
• Do Not return damaged items without prior approval.
• Claims for shortage of items or discrepancies must be made within 24 hours after receipt of merchandise.

Returns Policy:

DROWsports will not accept unauthorized returns. If you need to return an item, please contact us prior to doing so. If conditions for product return as stated below are met, we will issue you a Return Merchandise Authorization (RMA) number that must be clearly marked on your return package. With the exception of returns caused by our error, shipping costs for returned items will be buyer's responsibility. No return will be accepted without invoice number or date of sale. To receive a refund or credit, returned items must be in original packaging, unused, in original condition and received by DROWsports within 7 days of your original receipt of the product. Items will be inspected prior to issuance of any refund or credit.

• Contact our Customer Service Department to receive a Returned Merchandise Authorization Number. All package returned without a RMA number will be refused.
• All returned item(s) will only be accepted if the item(s) are unused and returned to DROWsports within 7 days of receiving an RMA number.
• RMA number(s) expire 7 days after they are issued. Items returned without an RMA number or using an expired RMA number will be
• All returns must be sent Prepaid - We DO NOT except any freight collect packages.
• Insure the returned parts for it's full value to protect yourself against loss with the carrier. We strongly recommend using UPS.
• No return or exchange on Special order and Electrical items unless they are defective.
• No return or exchange on merchandise that shows signs of having been installed, modified, or painted.
• Write a brief description of the problem with the product.
• All returned items are subject to a 20% restocking charge unless return was caused by our error.
• DROWSPORTS DOES NOT REFUND SHIPPING CHARGES

Cancellation Policy:

Please call our Customer Service immediately at (562) 726-3599 to cancel an order.

• All canceled orders will assess a 10% cancellation fee.
• DROWsports must confirm that your order has not shipped from our warehouse or the manufacturer. Once confirmed, you will be issued a credit or refund minus cancellation fees.

Any refused shipments sent back to DROWsports does not constitute the right to a refund or credit. It is the customer's responsibility to make all arrangements with DROWsports for refused shipments. Customer will be charged freight expenses associated with the refused shipment as well as a 20% restocking fee on all shipped products.